top of page
overview img.png

Cag@mi! represents a hub of services that aims to amplify youth’s voice through co-created podcasts, leveraging three pillars: exploration, expression, and sharing.

See directly the details

Service Design

Project Type /
Academic project in real-life scenarios

Team Members /

Zhiben Zheng, Stefania Giudici, Gülsüm Koç, Oona O’Brien, Lorenzo Longieri

My Contribution /

Desk research, field research, research design, research analysis, concept refinement, visual design

resarch overview.png

01 Giving youth creativity is promoted
02 Successful practices in connecting adolescents to society
03 Successful examples of theme-specific oriented activities
04 The region has the youngest population in Milan
05 The region is one of the most culturally diverse in Milan
06 Presence of many charitable organisations for immigrants
07 Presence of a diversified offer for children by many entities
08 Visible class differences in the region
09 lack of services/attractions for adolescents
10 CAG's own equipment isn't being used in a practical way
11 Social divide and lack of a neighborhood identity
12 Green and quiet area
13 Rehearsal room with enough equipments
14 Users are all tech-dwellers
15 Lack of stability in staff employment
16 Diversified users (ethnicity, religion and gender)
17 Difficulty in speaking italian
18 Inactivity of the CAG. network
19 Insufficient modern digital tools
20 Bad internet connection
21 Good practice of creating a buffer space
22 Genuine interest in sharing opinions
23 Genuine interest in reaching the world
24 Radio-lab experience it has already

"

Young people aged between 15-22 attending the CAG Cattabrega* feel misunderstood and not represented because they perceive a disconnection from their community due to ineffective integration of the local cultural mix and social divide.

"

CAG Cattabrega*
The full name of CAG is Centro di Aggregazione Giovanile, a type of NGO that provides extracurricular services to marginalised children, and Cattabrega is the one this project has addressed.

user need 1.png

Self-expression

As individuals with multicultural backgrounds
As group of youngsters with ideas and opinions to express

user need 2.png

Connection

Within Adriano Community

user need 3.png

Renonsance

Beyond Adriano borders

codesign img 1.png

ICE BREAKER
Introduction

15min

codesign img 2.jpg

ACTIVITY 1:
Podcast’s topic discussion

25min

codesign img 3.jpg

ACTIVITY 2:
The service Journey

25min

codesign img 4.jpg

ACTIVITY 3:
Way of sharing

25min

codesign img 5.png

Fianl break:
With snack time

15min

codesign obj 2.png

15 proposal cards and several blank cards

codesign obj 1.png

Proposal box

codesign obj 3.png

Yellow post-it for pain points
Green post-it for positive points
Light blue post-it for expert help

promotion img 1.png
concept cagami img.png

Cag@mi! represents a hub of services that aims to amplify youth’s voice through co-created podcasts, leveraging three pillars: exploration, expression, and sharing.

concept icon 1.png

Podcast series

co-created by Cattabrega youngsters

concept icon 2.png

Direction

express neighborhood cultural nuances

concept icon 3.png

Open topics

decided with a bottom-up approach

concept icon 4.png

Infrastructure

of partners and experts’ support

Cag@mi*
/'Cag-a-mi/, The typical Milanese expression used when you want to be heard by someone who seems distracted.

“Bro listen to me, bro listen here.. oh cagami!”

concept img 1.png

The kick-off event (for all users).

Awareness

for all users

concept img 2.jpg

Training

for all users

Including: introduction, theoretical lecture, practice and certification of attendance.

concept img 3.jpg

Including: research phase, collective brainstorming,

expert lecture, guest engagement and episode Draft.

Content Creation

for the creative users

concept img 4.jpg

Including: welcoming, chat/interview and conclusion.

Hosting

for the creative users

concept img 5.jpg

Production

for the technician users

Production including: studio set-up, sound and recording-check and episode recording. Post-production including: episode editing and sound mixing.

concept img 6.jpg

Including: platform uploading and social diffusion.

Sharing

for the technician users

- Travels across all the most multicultural area of Milan: from Adriano, trough Viale Padova until Loreto
- Connects Cattabrega and Tarabella CAGs

promotion bus.png
offering map img.png
calendar img.png
user timeline img.png
journey map 2.png
journey map 1.png

Preview Project

Back to the top

Next Project

bottom of page